How to add a payment account using your phone

How to add a payment account using your computer

 

 

USING YOUR PHONE

1. Download the Member App by using the appropriate link below:

2. Log into the Member App

You should have received an email with the subject line "{SchoolName} - Your website login information". This email contains your log-in credentials to Zen Planner. If for some reason you didn't receive this email, please reach out to your facility.

3. Tap on your initials (or profile picture) on the top left

Without a profile photo: With a profile photo:

 

4. Tap "View Profile"

5. Under MORE, tap "Payment Methods"

6. Tap "+Add payment account"

7. Enter in your payment account information. Once completed, click SAVE.

 

USING YOUR COMPUTER

1. Go to your facility's Zen Planner member website

The link to this site was in the email that you used to click into this help document or this link was also in an email you received with the subject line "{SchoolName} - Your website login information".

2. Click on "Log In" on the left menu and enter your log-in credentials

You should have received an email with the subject line "{SchoolName} - Your website login information". This email contains your log-in credentials to Zen Planner. If for some reason you didn't receive this email, please let us know!

3. You should be on the My Profile page > Scroll to the bottom of the page > Select "Pay My Bills"

4. Scroll to the bottom of the page, select "+Add an account"

5. From here, enter in your account information. Once completed, click Save and Continue.